I don’t like aphorisms such as “There are no problems, only opportunities”. This Is sometimes true but is so vague as to encompass real problems and disasters which require being treated as such.
However,I have identified one such problem/opportunity arising from the growth of remote and hybrid working which looks set to be around for some time.
Remote and hybrid working require improved communications to ensure remote employees stay engaged and focused. This can become a ‘chore’ for supervisors and managers. However, if communication sessions are treated as an opportunIty for coaching and mentoring, this ‘chore can be turned into an important, rewarding and performance-enhancing task.
It does, obviously (well, I hope its obvious) require a full and proper strategy for, and approach to, coaching and/or mentoring - these things don’t just happen, nor are they ‘natural ’tasks that supervisors undertake because of existing abilities. But taking the time and trouble to build appropriate processes, and deliver training to supervisors, means the problem of keeping remote employees engaged and focused becomes a key productivity snd performance development activity.
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