I am in transit, returning from the IIE conference in Vancouver. Lean rules ... judging by the content of the conference ... and it is steadily moving from manufacturing into other sectors ... especially healthcare.
Paradoxically, yesterday I read that Toyota was having quality problems with one of its newer auto lines .... so not perfect, then!
It remind us that the pursuit of quality and productivity has to be relentless .... break concentration for a short while and results move from excellent to mediocre very quickly.
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