Monday, 7 January 2008

Hair today ... and tomorrow.

I read the following comment recently .....

Manufacturing industry has the scope for continuous productivity improvement. Service businesses have much less scope. Cutting hair and pouring beer take as long now as they did in the Sixties.

It would make an interesting examination question for students of productivity, wouldn't it. Simply give them the quote and ask them to outline a potential productivity strategy for a hair salon or bar.

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