Doomed to be Disappointed

 I was reading some research recently which suggested that managers and employees have quite different assessments of how much time might be saved by the introduction of AI to an organisation, with managers expecting significantly larger productivity gains.

This may not be surprising but it is important.  It means that employees are more wary about AI and managers are much more likely to be disappointed by those gains if they fall short of their expectations.

Of course it is difficult to make the assessment in the first place since the largest source of information is the publicity and 'information' put about by the companies selling AI models and services.

It seems as though managers need to question this information more thoroughly and ask for information (and results) that are set in their particular situation and context.

This has always been true - and the lack of such research and questioning is why so many 'snake oil salesmen' and consultants make a lot of money whilst often disappointing their clients.

You have been warned!