Working smarter, not harder (with technology)

Digital Transformation (now I notice coded DX) is often cited as the basis of future productivity gains.

True .... but working smarter, not harder is not solely the province of technology.

Technology can be a useful transformation catalyst but more important is the questioning of current working systems, processes and methods.

If we don’t do this, we tend to fall into the old technology trap of automating or speeding  up our current mistakes and inefficiencies.

So, reflect, think, challenge what you do - improve the flow, add more value … and then think of adding a technology layer to make further improvements.

And remember throughout, to involve your employees and keep up their engagement and continuously develop their skills.