Saturday, 18 March 2023

Train, Trust, Target, Verify

In this world where many workers are still workings from home - or hybrid working - some managers find it hard to assess the performance  of their staff.  

There has been a sharp increase in the use of employee monitoring software - often seen as intrusive and unfair by the employees themselves.


Yet we know that the best way to get good results out of your staff is to train then, empower them, and trust them.  The vast majority respond well to such treatment.  Of course  it is useful to set targets for the employees and verify that they have reached those targets and made their full contribution.  This does not need sophisticated or expensive software, more an interaction between manager and employee - which should be happening anyway.


So, don’t complicate what is a simple matter - keep it simple, but effective - based on a core of mutual trust.

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