Saturday 2 May 2020

Home working lessons

Many people have been working from home for a few weeks - presumably with varying degrees of efficiency and effectiveness.

Those companies that had detailed and up-to-date disaster recovery plans might have planned for such a scenario - a disaster (pandemic, explosion on-site, etc) that rendered the normal office site inoperable or inaccessible.

They will haver ensured they had enough equipment to provide all key staff with the facilities to work from home - and they would have trained staff in the processes and procedures that made home working possible .They will have beefed up their networking infrastructure to cope with increased incoming traffic - and ensured  backup procedures were automated and system-wide.

They will also have trained supervisory staff and managers in ways of managing and mentoring remote workers, established protocols for online meetings  - and so on.

Of course all of this would have reduced the risk - or the consequences of the risk - but would also have made the organisation more effective during ‘normal’ working:.  After all, strengthening infrastructure and skills is never wasted investment.

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