Most of the time we get things right.... at least if we have the skills to accomplish what we set out to do.
Occasionally, though, we slip on a banana skin - and we get something wrong.
A defect in Lean terms (one of the 7 wastes).
It is almost impossible to avoid all defects - though, of course, we try very hard.
What matters is how we deal with our mistakes - how we learn from them.
So, when you spot a mistake - don't assign 'blame', assign 'responsibility' - for learning the lessons and making improvements.
Occasionally, though, we slip on a banana skin - and we get something wrong.
A defect in Lean terms (one of the 7 wastes).
It is almost impossible to avoid all defects - though, of course, we try very hard.
What matters is how we deal with our mistakes - how we learn from them.
So, when you spot a mistake - don't assign 'blame', assign 'responsibility' - for learning the lessons and making improvements.
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