Saturday, 8 March 2014


How many people in this world do you trust?

My answer is 'All of them' until they suggest to me that they cannot be trusted.  If we start from a position of trust, we normally end up approaching discussions and negotiations in a positive and constructive frame of mind.  if you trust employees, for example, then 'industrial relations' can also be positive and constructive.

This means that - whatever the personal, ethical and social implications, adopting a stance of 'trust first' makes good business sense.

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