Gratification

Some of the jobs we do don't show results for a long time - especially things like strategic planning. But we all like a bit of gratification, something that tells us we've done well.

So try to build rewards into your own work processes , 'ticking off' small (but important) jobs in the gaps in your working day to give you that sense of instant achievement.

And remember, your staff feel the same. Make sure you reward them regularly with a (metaphorical) pat on the back or a smile.