Do not expect answers from consultants

Too many people do expect consultants to answer their questions and solve their problems. Of course sometimes the problems are so specific and obvious that consultants can indeed solve them.

In many organisations,though, the 'problems' are not that simple. The job of a consultant then is to help us understand that problem ... so that we can work out our own - tailored - solution which fits in with our mission, our aims, our way of thinking and our way of going about things. Then it might work!