I am blogging this from Johannesburg airport as I leave to face the real world once more. I have enjoyed my time in South Africa and especially the people who seem to have a confidence and a joy about them - in spite of the recent political turmoil.
Service is always with a smile ... but not always of the highest standards. This seems to be because systems let the people down - they clearly want to offer good service.
So productivity in SA still has some way to go .. but the evidence is that SA is on the journey and traveling in the right direction. Perhaps the satnav needs monitoring to make sure the vehicle stays on course.
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