Tools, Techniques ... and tosh

I see lots of claims made for productivity tools. Sometimes I take these at face value. ..... especially where the problem/area is bounded and small. Obviously, a scripting tool makes it easier to write computer code. However when it comes to BIG tools that promise to transform an organisation's productivity, I get wary. Changing organisational productivity is usually a 'system issue', not a technical issue. It requires diagnosis, understanding and change management.

This is not to say that tools are not useful .. they can be very useful - for parts of the overall process. There is, sadly, no magic, silver, productivity bullet.