Businesses have been through a series of trials and tribulations over the last decade - including economic shocks and, of course, COVID. It is not surprising that they are now looking for AI to give them a productivity boost and help regain their resilience and confidence for the future.
However, those of us who have been through 'technological revolutions' before know that exploiting the technology effectively requires the workforce to understand the technology and have acquired the skills and attitude that support it. Most workers are suspicious of, or frightened by, change - especially if they don't understand it and even more so, if they perceive it as a threat.
Most workforces are likely to be faced with continuing change over the next few years. This is likely to involve changes in products, changes in working systems and processes, changes in work design, changes in organisational structure… and so on.
Employee skills will become more important than their roles - the role will adapt to thn kinds off changes likely to be involved. Staff have to be adaptable, flexible, motivated to acquire new skills and to learn how to wokr with new technologies. This is the only way they can survive and not be replaced by those technologies.
The role of the executive team is to prepare their workers for this new world of AI-supported change, reducing fear and increasing flexibility.
It won't be easy but it is necessary.
Posts
No comments:
Post a Comment