Saturday, 20 December 2014


Approaching the end of another year is a time for reflection - personal reflection and, if you are brave enough, organisational reflection.  What have you - and your organisation - learned this year that will make you better next year.

It might be something about your products, your processes, your customers, your competitors ... or your own approach to managing your own area.

It may not revolutionise what you do - or how you do it ... but there must be something.

If not, what have you been thinking about all year?

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